Privacy Policy

Your privacy. Our responsibility.

Last updated: June 15, 2026. Plain-language summary of what we collect, how we use it, and the choices you have.

Short version: We collect the minimum data we need to deliver our Local SEO services, never sell your information, and give you full control over what you share. This page explains exactly what that means.

1. Information We Collect

We collect information you give us directly and a small amount of information that comes from your device when you use our website.

Information you provide

  • Account information: name, email, business name, phone, billing details when you become a client.
  • Form submissions: anything you enter in our contact form, free SEO audit form, or strategy-call booking.
  • Communications: emails, call notes, and messages you send us.

Information collected automatically

  • IP address, browser type, device type, and operating system.
  • Pages viewed, links clicked, time on page, and referring URL.
  • Approximate geographic region (city/country) derived from your IP.

2. How We Use Your Information

We use the data we collect for the following purposes only:

  • To deliver our services — run audits, send reports, schedule calls, and invoice you.
  • To communicate with you — reply to messages, send service updates, and respond to support requests.
  • To improve our website — understand which pages and content are most useful.
  • To meet legal obligations — retain tax and accounting records as required by law.

We do not sell, rent, or trade your personal information to third parties. Ever.

3. Cookies and Similar Technologies

Cookies are small text files stored in your browser. We use them, along with similar technologies like local storage, for three purposes only: keeping the site working, understanding how it is used, and (with your consent) measuring marketing performance.

Categories of cookies we use

CategoryPurposeRetentionConsent
Strictly necessarySecurity, session, form submission, cookie-consent state.Session – 12 monthsNot required
AnalyticsAnonymized page views, traffic sources, and performance metrics.Up to 24 monthsOpt-in
MarketingCampaign attribution and ad measurement (set only with consent).Up to 13 monthsOpt-in

Your choices

  • Use the cookie banner shown on your first visit to accept or reject non-essential cookies.
  • Open the preferences panel anytime to change your choices.
  • Clear cookies and site data through your browser settings to reset everything.

Strictly necessary cookies cannot be turned off because core site features will not work without them. We do not use cookies to build advertising profiles across other websites.

4. Third-Party Services We Use

To run our business, we share limited data with a small number of vetted providers. Each one is bound by a data-processing agreement and is permitted to use the data only to provide services to us:

  • Hosting & analytics: infrastructure and anonymized traffic analysis.
  • Email & communications: transactional and marketing email delivery.
  • Payments: secure payment processing (we never see or store full card numbers).
  • Scheduling & CRM: booking calls and managing client relationships.

5. Data Retention

We keep your personal data only as long as we have a legitimate reason to:

  • Client data: retained for the duration of the engagement plus 7 years for tax and accounting compliance.
  • Form submissions (non-clients): retained for up to 24 months for follow-up, then deleted.
  • Analytics data: retained in aggregated, anonymized form indefinitely.

6. Your Rights (GDPR, CCPA, and Beyond)

Regardless of where you live, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or outdated information.
  • Delete your data, subject to legal retention requirements.
  • Object to or restrict certain processing activities.
  • Port your data to another service provider.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at the address below. We respond within 30 days, often much sooner.

7. Security

We protect your data with industry-standard safeguards: encryption in transit (HTTPS), encryption at rest in our database, role-based access controls, and routine backups. No system is 100% secure, but we continuously invest in reducing risk and respond quickly to any incident.

8. Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we'll delete it.

9. International Transfers

Invonext serves clients worldwide. Some of our service providers may process data in countries other than your own. When we transfer data internationally, we rely on standard contractual clauses or equivalent safeguards to ensure your data remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. For material changes, we'll notify active clients by email before the change takes effect.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out anytime:

You also have the right to lodge a complaint with your local data-protection authority if you believe we have not handled your data lawfully.