Terms of Service

Clear terms. Honest expectations.

Last updated: June 15, 2026. The legal agreement between Invonext and you when you use our website or services — written in plain English.

Short version: Use our website and services responsibly, pay your invoices on time, and we'll deliver the Local SEO work we promised with full transparency. These terms spell out exactly what that means for both of us.

1. Acceptance of Terms

By accessing this website or becoming an Invonext client, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site or our services.

2. Services We Provide

Invonext provides Local SEO services including but not limited to:

  • Google Business Profile (GBP) optimization and management.
  • Local citation building and cleanup.
  • On-page SEO for local landing pages.
  • Review generation, monitoring, and reputation management.
  • Local link building and digital PR.
  • Monthly ranking, traffic, and call reporting.

The specific scope, deliverables, and timelines for your engagement are defined in your signed proposal or service agreement, which takes precedence over these general terms in the event of a conflict.

3. Use of the Website

You agree to use this website lawfully and respectfully. You will not:

  • Attempt to gain unauthorized access to any part of the site, other accounts, or connected systems.
  • Use the site to harass, defame, or harm others, or to distribute malicious content.
  • Scrape, mirror, or reproduce site content at scale without written permission.
  • Interfere with the site's security features or rate-limiting.

4. Accounts and Clients

To access client-only resources (reports, dashboards, strategy calls), you'll receive login credentials or calendar invites. You're responsible for keeping these credentials confidential and for activity that occurs under your account. Notify us immediately at the address below if you suspect unauthorized access.

5. Payment Terms

  • Billing cycle: Monthly recurring fees are billed in advance on the same calendar day each month.
  • One-time fees: Setup, audit, and project fees are billed upon agreement signing and are non-refundable once work has begun.
  • Late payment: Invoices unpaid after 7 days may pause work and accrue interest at 1.5% per month.
  • Taxes: Prices are exclusive of applicable sales tax, VAT, or GST, which are added where required.

6. Cancellation and Refunds

  • Monthly subscriptions: Cancel anytime with 30 days' written notice. No refunds for partial months.
  • Annual or prepaid plans: Non-refundable once the term begins. May be paused or transferred with written agreement.
  • One-time projects: Refundable on a pro-rata basis for undelivered milestones at our discretion.

To cancel, email us at support@invonext.co at least 30 days before your next billing date.

7. Client Responsibilities

To deliver great results, we need timely cooperation. Clients agree to:

  • Provide accurate business information, brand assets, and access to relevant accounts (GBP, website CMS, analytics).
  • Review and approve deliverables within 5 business days when feedback is requested.
  • Designate a primary point of contact for the engagement.
  • Pay invoices on time so work can continue uninterrupted.

Delays caused by missing client input may extend timelines without entitling the client to a refund.

8. Intellectual Property

  • Our IP: The Invonext name, logo, website design, reports, frameworks, and proprietary tools are owned by Invonext and protected by copyright and trademark law.
  • Your IP: You retain ownership of your brand, content, business data, and any materials you provide to us.
  • Work product: Custom deliverables created for your engagement (landing pages, content, citations) are owned by you upon full payment.

9. Results and Rankings

We commit to high-quality execution and transparent reporting. However, we do not guarantee specific rankings, traffic levels, or revenue outcomes. Search algorithms change constantly, competitor activity is outside our control, and any agency that promises guaranteed rankings should not be trusted.

What we do guarantee: monthly reporting, adherence to Google's best practices (no black-hat tactics that risk penalties), and proactive communication about what's working.

10. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the engagement. This obligation survives termination of the agreement for 3 years.

11. Limitation of Liability

To the maximum extent permitted by law, Invonext's total liability arising from or related to your use of our website or services is limited to the amount you have paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or revenue.

12. Termination

We may suspend or terminate access to our website or services if you materially breach these terms and fail to cure within 10 days of written notice. You may terminate at any time per the cancellation terms above. Upon termination, we'll deliver any completed work product and delete client data per our Privacy Policy.

13. Governing Law

These terms are governed by the laws of the jurisdiction where Invonext is incorporated, without regard to conflict-of-laws principles. Any disputes will be resolved through good-faith negotiation first, then binding arbitration if necessary.

14. Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be communicated to active clients by email at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the updated terms.

15. Contact Us

If you have any questions about these Terms of Service, please reach out: